Houseman/Facilities Attendant - The Wheelhouse Hotel

Bedderman Lodging is the Chicago-based pioneer of alternative lodging and hyper-local hospitality. We operate three distinct properties in Chicago including Urban Holiday Lofts, Holiday Jones, FieldHouse Jones, and our first luxury boutique property, The Wheelhouse Hotel, is set to open this spring in Chicago's Wrigleyville neighborhood. While our company is small yet growing rapidly, our flexible room types and accommodations, innovative bed arrangements, first-of-their-kind vacation lofts, bespoke communal spaces, local food and drink, and stimulating art, provide a competitive edge among others in the industry and prove to disrupt the travel space.

The Wheelhouse Hotel brings unpretentious luxury lodging to Chicago’s spirited Wrigleyville neighborhood. Just steps away from all the action yet miles away from ordinary, guests have a front row seat to a hyper-local experience. Nestled in between Chicago’s boisterous restaurants and lively bars, The Wheelhouse Hotel is walking distance from the Addison L stop on the Red Line and a quick two-block walk from historic Wrigley Field. With design in mind, our hotel features an all-star interior including many found objects and a whimsical floating baseball bat installation as the focal point of our lobby. Whether guests are in town for a baseball game or looking to explore the city on a more local level, our luxe accommodations, unexpected surprises, attentive service, and delightful design be the backdrop to an unforgettable Windy City stay.

Position Responsibilities

● Assist housekeepers and manager to ensure that all housekeeping department tasks are completed quickly and efficiently each day.
● Flexibility in your responsibilities is required; you may be asked to fill in or help out with assignments that are not typical of your routine.
● Perform light maintenance when needed in guest rooms to ensure everything is functioning properly.
● Inventory and replenish items in guest room mini bars.
● Remove trash from housekeeping carts.
● Remove dirty linens from guest rooms.
● Transport dirty linens from guest rooms to laundry room.
● Deliver clean linens needed to each guest room.
● Report to management all emergencies, injuries, missing articles, damages, mechanical problems, and safety hazards.
● Promptly turn over to manager all articles left by guests.
● Walk all assigned spaces at beginning and end of shift. Remove trash and note
any areas that require immediate cleaning.
● Do not leave cleaning cart or cleaning tools in areas that are highly visible to guests.
● Clean public areas including hallways, restrooms, elevator, service areas, stairwells, and
hotel lobby.
● Always put caution signs out when working in a bathroom or when mopping floors.
● Shovel snow and salt area in front of building.
● Pick up trash from the hotel’s exterior.
● Clean hard to reach areas such as lighting fixtures and air vents.
● Greet all guests in a pleasant and friendly manner.
● Assist with questions or direct guests to speak with the frontdesk staff.
● Demonstrate a professional and positive attitude with guests and coworkers.
● Housekeeping duties as assigned.
● Report incidents of guest dissatisfaction or unusual matters to manager.
● Other duties as assigned

Applicant Qualifications

Previous hotel or cleaning experience preferred.

All candidates must be:
● Customer service oriented
● Highly responsible and reliable
● Honest
● Detail-focused
● A good listener
● Able to work as a team player with minimal supervision
● Able to handle changes and remain calm in stressful situations

To perform this job successfully an individual must be able to read and speak basic English.
Physical work is a primary part of this job. The work at times involves exposure to extreme temperatures, chemicals, dirt, unpleasant odors, and/or loud noises. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are unable to sponsor applicants for visas.

Pay, Schedule, and Location

This position is based at The Wheelhouse Hotel located at 3475 N. Clark St. Chicago, IL 60657. The starting hourly pay rate is $12.00 and can range to $13 with previous experience. Expected hours will be 7:30am to 4pm, 2 to 5 days per week. The exact days of the week will vary with scheduling and business needs. Scheduled hours may vary or change depending upon department needs.

As we are in the hospitality market, it is expected that all applicants are regularly available for scheduled shifts on weekends and holidays. Requested days off are granted according to business needs.

Benefits include time and a half premium paid on holidays, ability to accrue up to 40 hours of paid sick time per year, and full-time employees are eligible to join the company’s group health insurance plan after 60 days (25% coverage, HMO and PPO options available).

Parking is not available at the hotel; we recommend the use of public transportation only.

Job Application

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